International Returns & Exchanges (outside Spain)

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If you are not satisfied with your purchase from Happiest, you have 15 working days from the date of your order to request an exchange or return.

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All products must be returned in perfect condition, unused, with all original tags and packaging, and properly protected during shipping. The customer is responsible for all shipping costs associated with returns or exchanges, as well as any reshipping costs.

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For hygiene and health protection reasons, and in accordance with applicable European consumer regulations regarding products intended for direct body contact, we do not accept returns or size exchanges for swimwear. For this reason, we strongly recommend checking our size guide carefully before placing your order.

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In the event of a refund or return, you will receive the full value of the returned items minus the shipping cost, which amounts to €12 (VAT included). Even if your order qualified for free shipping over €100, the actual shipping cost incurred by Happiest will be deducted from the refund amount.

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As our warehouse and logistics operations are based in Spain, international shipping and return handling costs are particularly high. For this reason, we are unable to absorb these costs in cases of voluntary returns or size exchanges.

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We are not responsible for any items lost during the return shipment process.

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If you need to modify an order, please send an email to hello@happiest.es including your name, email address, order number and the items you would like to modify.

 

We'd also love to hear your feedback 😌 — it helps us improve our products and keep creating things you'll love.

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Any shipment that has been notified to the recipient by the courier and remains unresolved for more than 5 working days will be automatically returned to the sender. In such cases, Happiest will not be responsible for arranging a new shipment, and the recipient will be required to cover both the return costs and any new shipping costs incurred.